Privacy and safety
Who can read your stories, and what we do with them
A plain summary of our Privacy Policy and Terms of Service. Where this page and those documents differ, the documents are what count.
Your stories are yours
Your stories, recordings and photos belong to you. Biographer claims no ownership of them.
Private until you share them
Only you and the people you invite can read your stories. When you share a story with a link, anyone who has the link can open it, so send it to people you trust.
We don't sell your information
We don't sell your information, and we don't share your stories with anyone who isn't helping us run Biographer, apart from the short anonymized excerpts described below. We share limited information with advertising platforms to measure our marketing, never your stories.
Who on our team can see them
A few people on our team may read stories and conversations, listen to recordings, or sign in as you, to give support, fix problems and improve quality.
Short anonymized excerpts
We may publish short excerpts of stories to show what Biographer can do. A person on our team first removes anything that could identify you, and your name is never attached. You can turn this off in Settings or by writing to support@thebiographer.com, and anything already published comes down.
How we use AI
Biographer runs on outside AI, speech-to-text and voice providers, which receive what they need to do their work. We don't build or train our own AI models on your content. AI can get things wrong, so read what it writes before you share it.
Your voice
Biographer makes a recreated copy of your voice only when you set one up for an audio story or audiobook, and you hear a sample and approve it before anything is made with it. Audio made this way is labeled. You can delete your voice recordings, and the recreated voice, at any time.
Security
We use encryption in transit, access controls and other standard safeguards to protect your information. No online service is perfectly secure.
Payments
Payments for printed books and Creations are handled by Stripe. We never see your full card number.
Deleting your stories or account
Deleting a story removes it from your Stories page and your book. To have it removed permanently, write to privacy@thebiographer.com. You can delete your account in Settings; copies in backups may remain for a while.
Where your information lives
Biographer is based in the United States, and your information is stored and processed there.
Children
Biographer isn't for children under 13, and anyone under 18 needs a parent or guardian's permission.
Questions about your information
Anyone can ask to see, correct or delete their information, with or without an account. Write to privacy@thebiographer.com . For anything else, write to hello@thebiographer.com . A real person reads every message.
